Determined to source the most suitable guide-dog for a client, I unwittingly turned the canine world upside down 

While working with the Royal Guide Dog Association of Australia as its puppy-breeding manager in the early ’80s, I received a request from Hawaii. A vision-impaired woman there, whose husband was allergic to dog hair, had written to our centre in the hope that we might have an allergy-free guide-dog.

“Piece of cake,” I thought. The standard poodle, a trainable working dog, was probably the most suitable breed, with its tightly curled coat. Although our centre bred and used labradors, I didn’t anticipate any difficulties finding a suitable poodle.

It turned out I was wrong: after rejecting countless poodles with various problems, some two years and 33 disappointing trials later, I still hadn’t found an appropriate dog for the job.

In desperation, I decided to cross a standard poodle with one of our best-producing labradors.

The mating was successful, but it produced only three pups. We sent coat and saliva samples of each pup to the Hawaiian couple, and the husband found one sample allergy-free. At last we were getting somewhere, but a big job lay ahead. The pup had to grow up and prove suitable for guiding work; and then it had to be compatible with the visually impaired client. We had a long way to go.

With a three to six-month waiting list for people wishing to foster our pups, I was sure we’d have no problem placing our three new crossbred pups with a family. But again I was wrong: it seemed no-one wanted a crossbred puppy; everyone on the waiting list preferred to wait for a purebred. And time was running out – the pups needed to be placed in homes and socialised; otherwise they would not become guide-dogs.

By eight weeks of age, the puppies still hadn’t found homes. Frustrated and annoyed with the response to the trio of crossbreeds I had carefully reared, I decided to stop mentioning the word crossbreed and introduced the term labradoodle instead to describe my new allergy-free guide-dog pups.

It worked – during the weeks that followed, our switchboard was inundated with calls from other guide-dog centres, vision-impaired people and people allergic to dog hair who wanted to know more about this “wonder dog”. My three pups may have been mongrels at heart – but the furore did not abate.

It was 1989 and the publicity surrounding the new designer dogs went national and then international. A new world opened for countless people who had once thought they could never enjoy the delight of a pet pooch.