Australia Quality Service Awards

CONTENTS Sampler Issue DECEMBER 2024/JANUARY 2025 The Value Of Quality This year, the Reader’s Digest Quality Service Awards celebrates 11 consecutive years. It’s a milestone we’re all delighted to have reached. Quality is a benchmark all businesses and professionals alike seek to achieve, so it’s fitting that we have professional tennis star and legend, Roger Federer on our cover. This special sampler offers a glimpse into what we put into Reader’s Digest magazine each issue. Our stories are selected to encourage a better you, and to share the good news about what makes this world, and those in it, a wonderful place to live. Enjoy this free gift, with our best wishes. 2 Smart Animals 3 News From The World Of Medicine 4 Roger Federer: “Life Is Great” 8 Stress – Simmer Down 14 The Buzz About Bees 17 Life’s Like That 18 The Best Gift I Ever Received 25 Word Power 27 Quality Service Awards 2025 LOUISE WATERSON Editor-in-Chief QUALITY SERVICE AWARDS 2025 See the brands Australia has voted as offering the best customer service in the country — Page 27 ★ ★ ★ 2 0 2 5 • V o t e d b y A u s t r a l i a n s • 2 0 2 5 ★ ★ ★ ★ ★ ★ 0 s r i n s • 2 5 ★ ★ ★ ★ ★ ★ 2 0 2 5 • V o t e d b y A u s t r a l i a n s • 2 0 2 5 ★ ★ ★ ★ ★ ★ 0 t e l a n s 2 5 ★ ★ ★ readersdigest.com.au 1