close
Advertisement

Avoid Making Email Gaffes

Email blunders are easy to make and hard to fix.

Avoid Making Email Gaffes
iStock
Advertisement

Picture this scenario: your boss just sent an engaging email to your entire department. You can’t wait to pan him with your colleague, Reba, so you whip up a hilarious note in a reply, likening the boss to a malformed rooster with the brains of a toilet tank. It’s poetry. You type in Reba’s name and hit send. Oh, wait, no you didn’t. The auto-fill filled in Reply All. Now who’s got a septic system for brains?

Just Don’t Write It

The only way to prevent humiliation with email is to avoid saying things in emails that you don’t actually want in writing. You really don’t want a record of anything that is embarrassing, offensive, unprofessional or just plain mean. You can missend it, IT’s filters may flag it, or you might accidently leave it up on your screen when you run off to a meeting. Also, remember that Reba has a Forward button, and you forgot her birthday last week.

That’s Not Funny

Remember that email interactions do not include most of the visual cues of face-to-face communication. Jokes can be misinterpreted. Before you write, think about how your message could sound to someone who doesn’t know your emotional state or have all of the context that you have. If it can be misconstrued or you have to rely on emoticons, you probably need to rethink and rewrite your message.

Before You Press Send…

  • Avoid discussing sensitive information.
  • Don’t send email if you’re angry.
  • Know when to use email and when to have a discussion in person or over the phone.
  • Send email only to those who need to see it.


Advertisement
17 Hidden iPhone Hacks You Never Knew About

17 hidden iPhone hacks you never knew about

From charging the battery faster to taking a hands-free photo, these are the secret iPhone hacks you wish you knew about sooner.
10 mobile phone etiquette rules you should be following—but aren’t
13 coolest scientific discoveries of the year

13 of the coolest scientific discoveries of the year

From new planets to DNA breakthroughs to whale earwax, 2018 has been filled with fascinating scientific stories.
10 times to never, ever use your credit card for payment

10 times to never, ever use your credit card for payment

Credit cards might be convenient and reliable, but here are some scenarios where swiping or entering your digits could be dangerous.
Are you in demand?

Are your skills in demand?

Find out what the top emerging jobs in the Asia-Pacific region are right now – and see if you have the necessary skills
Advertisement