Being unprepared to pay
Are you one of those people who takes pride in offering exact change? If so, get those bills and coins ready to go as soon as you hear your total. Otherwise, cards are quicker. Psst: This is what McDonald’s employees aren’t telling you.
Playing music loudly
Even a quiet radio can make it hard for an employee to hear your order over those crackly speaker systems. Turn it off when ordering, and don’t blast loud music when you’re waiting in line, as it can interfere with other customers’ hearing or ordering.
Changing (or adding to) your order at the window
Making changes to your order after you’ve left the speaker is a no-no. Adding items once you’re up to the window is going to slow the whole drive-thru down. Remember: It’s an express lane, not a sit-down experience. The one exception here would be something quick like adding on a soda or asking for a dipping sauce you forgot.
Sign up here to have Reader’s Digest’s favourite stories straight to your inbox.