Sometimes a little tact and patience is the best way to avoid being frustrated by dealing with those who don’t take the word no for an answer.

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Telemarketers keep wasting my time
Telemarketers keep wasting my time

You think hanging up on telemarketers is rude.

But that doesn’t mean you need to listen to them.

Follow this script, and you’ll be off the phone in 20 seconds:

Cut the person short as soon as you realise it’s a sales pitch.

Say that you have a strict policy of not doing business with strangers over the phone; if they wish, they may send literature.

Ask to have your name removed from their calling list and say that you forbid them to rent it to other telemarketers.

Confirm that they heard what you said; then politely thank them and hang up.

Remember: You have no obligation to listen to telemarketers. They are intruding on your time, and a pleasant rebuff is fair and appropriate.

Never say yes to a phone offer unless it’s a company you have complete faith in. Scams are everywhere.

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