31. Rules that restrict residents’ hours mean less training

31. Rules that restrict residents’ hours mean less training
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“When I was training, I was almost always in the hospital. Now it’s more like shift work. ‘Hey, it’s 7 p.m. I’m out of here. He’s your problem now.’” —Sid Schwab, MD

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32. Some surgeons make millions in soft consultations

32. Some surgeons make millions in soft consultations
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Some orthopedic surgeons make millions in soft consulting agreements with device manufacturers.

“Sometimes the same doctors have performed a record number of implants for that company.” —Marty Makary, MD

33. Ask if the doctor has a financial deal with vendors

33. Ask if the doctor has a financial deal with vendors
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“If so, chances are you’re going to get that type of joint or screw, even if it’s more expensive or not the most appropriate.” —James Rickert, MD.

34. If a patient dies, I think about the family and funeral

34. If a patient dies, I think about the family and funeral
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“I operated on a man who had something very complex and died in the operating room. He had a wife and two children. When I came out to tell them, the children were screaming, ‘Mommy, Mommy, I want my daddy.’ That was very hard. Even though we present ourselves as very strong, we’re vulnerable to depression and other problems. We’re human.” —A surgeon in Florida

35. That thank-you card that took you 15 seconds to write?

35. That thank-you card that took you 15 seconds to write?
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“It was very meaningful. Letters are a good reminder of how important this is and how people entrust themselves to us. I save every one.” —Marc Gillinov, MD

36. Patients think that we’re so busy we don't care

36. Patients think that we’re so busy we don't care
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“But we do. We care deeply. Those of us who are spiritual pray for our patients. My family and I pray for my patients at dinner the night before surgery.” —Kathy Magliato, MD

37. I mistook the back of a patient’s knee for the front

37. I mistook the back of a patient’s knee for the front
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“Because of a checklist, I looked at the imaging again and thought, Yikes! What am I doing? Thankfully, I caught the mistake before I even draped the patient, and no harm was done, but I felt horrible about it. It was more than a year ago, and I still think about it.” —Kevin B. Jones, MD

38. Fatigue and impatience have contributed to my mistakes

38. Fatigue and impatience have contributed to my mistakes
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“But unless you ask, your surgeon is not going to tell you that he was up all night on call before your procedure and that he may not be in tip-top form.” —Paul Ruggieri, MD

39. How many know of another doctor who shouldn't work?

39. How many know of another doctor who shouldn't work?
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I always ask at national conferences of doctors, ‘How many of you know of another doctor who should not be practicing medicine because he is too dangerous?’

“Every hand goes up.” —Marty Makary, MD

40. Plastic surgery patients don’t admit to surgery

40. Plastic surgery patients don’t admit to surgery
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“I’ll go in on an eyelid or a nose, and it’s just a mess. If you don’t tell us you had lipo, there will be scar tissue, and the fat won’t come out normally. So please be 100 percent honest. There’s no need to be embarrassed. We’ve heard it all, and we don’t judge.” —Andrew Ordon, MD, cohost of the television show The Doctors and a board-certified plastic surgeon.

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