Detecting a hack
Our streaming services can feel like part of the family. Netflix, Disney+, Amazon Prime Video, and others offer up television shows to binge-watch when we feel like staying in and movies when we need an adventure, a laugh, or a little romance. When one of our streaming services is hacked, it can almost feel like a violation of our home. The hacker has access to our favourites list and can add and subtract their own picks, as well as watch our account without paying. Even worse, they can steal personal information from our profile.
So, how can you tell if someone has unauthorised access to your streaming services? Here’s how to find out for sure – and what to do about it.
1. Strange shows are popping up
Checking for unusual shows is one of the easiest ways to tell if your account has been hacked, according to Fausto Oliveira, a security architect. Most streaming services have a “continue watching” or “recently watched” list. If you see shows in one of these lists that you haven’t watched, this is a sign that someone else has access to your account. Share an account? Ask your friends or family if they possibly watched those shows, of course. If not, your account may be compromised.
2. There has been an unusual log-in attempt
If you’re still unsure as to whether your account has been hacked, check Recent Logins, Recent Device Streaming Activity, or the Manage Your Devices section of your account. Here, you will find a list of all of the devices that have logged into your account. Look for anything strange that may be a clue. For example, maybe you only use Apple products and you see a sign-in from an Android device, or you only use your television to stream shows and you see that an Xbox has signed into your account. A suspicious device is a good indication that a stranger is using your account.
If everything looks fine, be sure to take a look at the location of the devices in the list. You may see an address that is clearly not yours. This is another red flag.